Returns & Exchanges

At Kakkadu, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit and remain eligible for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.